The Bronx Zoo E-Ticket Fees Class Action

The Bronx Zoo Ticket Fee Class Action alleges that the Wildlife Conservation Society (WCS) charged undisclosed or deceptive ticket fees for online reservations at the Bronx Zoo, Central Park Zoo, Prospect Park Zoo, Queens Zoo, and the New York Aquarium between November 18, 2016, and April 26, 2023. The lawsuit claims these fees were not properly disclosed to consumers.

Who Qualifies for a Payout in This Settlement?

You may qualify for a payout if you purchased tickets online through the WCS website or mobile app to visit any of the listed parks between November 18, 2016, and April 26, 2023.

Is It Necessary to Provide Proof (or Proof of Purchase)?

No proof of purchase is required to file a claim. However, claimants must provide the email address they used to make the ticket purchase.

What Amount Can I Receive from This Settlement?

Eligible class members can choose one of the following:

  • A cash payment of up to $7.50, or
  • A voucher for a 1-time free admission to one of the five WCS parks.

The exact payment amount may vary depending on how many valid claims are filed.

How Can I Submit My Claim?

You can submit your claim online at the official Bronx Zoo Ticket Fee Settlement website by filling out the claim form here.

Important Dates

  • Claim Deadline: August 25, 2025